Help center

FAQ

Answers about the directory, verification, plans, startups, jobs and certification.

About Norobots

What is Norobots?

Norobots is a curated directory of verified agencies, freelance designers, and startups. Every profile is reviewed by a human before it goes live. No AI-generated profiles, no template portfolios, no paid testimonials – just real people and work that can be verified.

How is Norobots different from other directories?

Most directories let anyone list anything. We don’t. Three things set us apart:

  • Reviews are validated directly with the client, so you never see paid or inflated ratings.
  • Profiles are checked by our team – bots, fake agencies, and low-effort submissions don’t make it in.
  • Portfolios show work that can be traced or confirmed, not just claimed.
Who is Norobots for?
  • Companies and founders looking for a design, development, or marketing partner they can trust.
  • Agencies and freelance designers who want to be found by real clients, with a credibility signal that actually means something.
  • Startups that want visibility among agencies, investors, and talent.
  • Hiring teams and job seekers who are tired of ghost jobs and AI-generated applications.
Is Norobots free to use?

Browsing the directory, reading stories, and viewing jobs is free for everyone. Listing an agency, designer, or startup profile is also free. Paid tiers exist for agencies that want more visibility and features – see Pricing and plans below.

Who runs Norobots?

The platform is designed and developed by Digital Octane.

For companies looking for a partner

How do I find an agency or designer?

Browse Agencies or Designers and filter by skills (Shopify, UI/UX, branding, SEO, React, and 70+ more) and specialization (e-commerce, healthcare, product design, etc.). Each card shows location, a short description, and tags; the full profile has the portfolio, team, reviews, and contact options.

What does the "Verified" badge mean?

To get verified, an agency places the Norobots badge on its own website. That confirms the agency owns the site and is the real business behind the profile.

What's the difference between Verified and Verified Pro?

Both have passed the same verification. Verified Pro profiles are on our paid plan and include a full case-study portfolio, video reel, team section, client logos, and a direct booking button. The verification standard is identical; Verified Pro just shows you more.

Does Norobots recommend or rank agencies?

No. We verify, we don’t endorse. Verified Pro and Verified profiles get higher placement in the directory – that’s a visibility signal, not a quality ranking. Always do your own due diligence before signing anything.

Can I trust the reviews?

Reviews on Norobots are validated directly with the client who left them. Reviews are available on every tier, including Free, so agencies can’t buy their way to a better rating.

How do I contact an agency?

Every profile links to the agency’s website. Verified and Verified Pro profiles also have a direct contact button (email) and, on Verified Pro, a booking CTA (e.g. Calendly) so you can schedule a call straight from the profile.

Does Norobots take a commission or fee if I hire someone?

No. We are not a party to any engagement between you and an agency, and we don’t take a cut. Our only revenue comes from listing plans and certification tests.

I had a bad experience with a listed agency. What should I do?

Note that any contract or dispute is between you and the agency; Norobots does not mediate commercial disputes.

For agencies and designers

How do I get listed?

Click “Join the Listing” and enter your email, company name, and website. Our team reviews the application, and you can sign in right away to complete your profile yourself. It’s free and takes under five minutes.

How long does the review take?

It’s a quick review.

What do you check before approving a profile?

That the company is real and operating, the website is live, the portfolio is genuine, and the profile isn’t AI-generated or templated. We reject fake agencies, lead-gen fronts, and low-effort submissions.

Why was my application rejected?

Most rejections are for one of these: the website doesn’t work or doesn’t match the company, the portfolio can’t be traced to the agency, the profile reads as auto-generated, or the business doesn’t fit what we list (creative, design, development, and marketing services). If you think we got it wrong, email hello@norobots.co.

Can freelancers and solo designers join, or only agencies?

Both. Agencies are listed under Agencies; independent designers and creatives are listed under Designers. The review standard is the same.

I'm a startup, not an agency. Can I list?

Yes – startups have their own directory. See the Startups section below.

How do I edit my profile?

Sign in with your email. We’ll send a one-time code (no password needed). From your dashboard you can update your description, portfolio, skills, and contact details.

I didn't receive the sign-in email.

Check your spam folder. Emails come from no-reply@norobots.co. You can request a new code after 60 seconds.

How do I get reviews on my profile?

Ask your clients to leave a review on your Norobots profile. We validate each one directly with the client before it’s published.

Can I remove a negative review?

No. Reviews are the client’s own words. We’ll remove a review only if it’s fake, violates our guidelines, or the client asks us to. Asking reviewers to edit or delete reviews is against our terms.

Can I delete my profile?

Yes – email hello@norobots.co from the address on your account and we’ll remove it.

Pricing and plans

What plans are available?

All plans and what’s included are on the Pricing page.

Can I switch plans later?

Yes – upgrade or downgrade any time. Your profile stays the same; we just change which template it renders with.

Are there contracts?

No. Cancel any time and you won’t be charged for the next cycle.

Do you offer refunds?

If something is broken, yes. We don’t refund change-of-mind on a published subscription, but you can cancel any time so it won’t renew in the next billing cycle.

How do I upgrade?

Use the “Upgrade” button on the Pricing page or email hello@norobots.co with your agency name and the tier you want.

Does paying affect my reviews or verification outcome?

No. Reviews are available on every tier, and the verification check is the same regardless of plan. Paying gets you visibility and features, not a better rating.

For startups

What is the Startups directory?

A curated list of early-stage companies built by real teams. Each profile includes what the company does, where it’s based, founders, tags, and backstory – written to be read, not scraped.

How do I get my startup listed?

Click “Join the Listing” and apply with your email, company name, and website. We review every submission manually before it goes live. Listing is free.

What do you check for startups?

That the company exists, has a working product or clear product in development, and a real team behind it. We don’t list hype pages or pre-domain ideas.

Can I post jobs as a startup?

Yes. Any company listed on Norobots can post openings on the Norobots job board.

Jobs

What is the Norobots job board?

A job board where every listing comes from a company already verified on Norobots. No ghost jobs, no scraped postings, no bots.

How do I post a job?

Sign in to hire.norobots.co and click “Post a job.” You can add a short screening test built from the role, and applicant results land on your hiring board.

How do I apply to a job?

Open the listing and follow the application instructions. Some roles include a short screening test as part of the application.

Can I filter jobs?

Yes – by category (Development, Design, QA, Project Management, Marketing, Other), type (Full-time, Part-time, Contract, Freelance), and remote-only.

What is Norobots Certification?

A hands-on skills test for developers, QA engineers, project managers, and designers. You do a real task in a live environment; AI grades the work and checks for cheating, and a human reviewer signs the result. You get a portable credential you own.

How does it work?
  1. Pick a role test.
  2. Complete an actual task in a live emulated environment.
  3. AI scores the work and flags AI-usage; a reviewer signs off.
  4. Use the credential on every opening of that role type – no retesting per application.
How much does it cost?

$4 per test for candidates. Employers browse and hire certified candidates at no cost.

Is certification available now?

Certification is in limited alpha and access is released in small batches. Join the waitlist and we’ll contact you when a place opens.

What does the credential look like?

A verified result showing your role, score, and a reviewer signature – available digitally or printed. It’s yours, not tied to any one company’s hiring process.

Account and support

How do I sign in?

Enter your email and we’ll send a one-time code. No password needed. Emails come from no-reply@norobots.co.

Do I need an account to browse?

No. Browsing agencies, designers, startups, stories, and jobs is open to everyone. You need an account only to manage a listing, post jobs, or take a certification test.

How do I contact Norobots?
Where can I follow Norobots?

On our YouTube channel: youtube.com/@norobotsdotco

Still have questions?

Write to us and a real person will get back to you.