With offices in New York, Toronto, Ottawa, London, and Cambridge, Akendi is a UX design and user research agency with over 18 years of experience creating human centered digital products and services. Their “Experience Thinking” approach spans product strategy, user research, service design, and UX design, with case studies for clients like PIPSC, the City of Markham, and NB Power. The agency has completed over 500 UX design projects and works with major brands like eBay, McAfee, and FedEx.